YooVendo Privacy Policy

Effective date: September 12, 2026

This policy explains what YooVendo collects, why it is used, and the choices available to customers and recipients.

Information we collect

We collect account and business-profile details, service area, billing status, campaign settings, uploaded business photos, support communications, mailbox connection identifiers and encrypted authorization tokens, eligible business-contact records supplied to or matched by the service, suppression records, sending-provider events, and estimate requests submitted through YooVendo forms.

How information is used

We use information to operate and secure the service; connect an authorized mailbox; prepare, personalize, and automatically send campaigns the customer turns on; route estimate requests; prevent duplicate or unwanted sends; honor opt-outs; provide support; measure system reliability; enforce plan limits; and meet legal obligations.

Mailbox authorization

Google and Microsoft authorization is used only for the permissions displayed during connection. YooVendo stores authorization credentials in encrypted form and does not ask customers to share mailbox passwords. Customers can revoke access through their provider or disconnect the mailbox from YooVendo.

Gmail reply tracking and optional inbox filtering

The YooVendo app uses Gmail access on your computer to send campaigns you start, check campaign replies, and detect opt-out requests. Reply tracking reads message metadata. Opt-out detection also reads reply text to distinguish a new request from quoted text. Inbox care reads incoming message headers to distinguish explicit automatic responses, delivery notices, and unmonitored-mailbox notices from potential human replies.

If you enable recoverable filtering and grant the additional Google permission, the app moves confirmed automatic responses out of your inbox into the “YooVendo/Automatic responses” label. It does not delete messages. Human chats, uncertain messages, bulk notices, delivery notices, and unmonitored-mailbox notices are not automatically moved by this feature. You can turn filtering off and restore messages moved by YooVendo. Restore choices are stored on your computer for that customer account and mailbox, including across later campaign purchases.

The app stores local classification and recovery history needed for these features. Its inbox summary sent to YooVendo contains category totals, filtered/restored counts, and the time of the check; it contains no message text, email addresses, or message IDs. Separately, account-bound campaign result events and customer-reported outcomes are synchronized for campaign reporting. Automatic responses and delivery notices do not establish qualified inquiries, booked work, or revenue.

Disconnecting Gmail or revoking access prevents future authorized access; it does not automatically erase previously recorded campaign or recovery history. You can request access, correction, export, or deletion using the contact details below, subject to the retention rules in this policy.

Google API data and Limited Use

YooVendo's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Google mailbox data is used only for the customer-facing sending, reply attribution, opt-out detection, and optional recoverable filtering described above. Message content, email addresses, message IDs, and authorization credentials are not sold, used for advertising, or used to train generalized artificial-intelligence or machine-learning models. Restricted Gmail message data remains on the customer's computer; YooVendo receives only the account-bound campaign events and aggregate counts described above.

Contact data and outreach

YooVendo processes business contact data from customer-supplied, public business, permissioned, relationship-based, or appropriately licensed sources. Source and eligibility evidence is retained internally. Opt-outs and do-not-contact records are applied before sending. YooVendo does not authorize unlawful harvesting, deceptive messages, or outreach that ignores applicable consent and privacy requirements.

Service providers

We may use hosting, email-provider, payment, security, monitoring, analytics, and support vendors to provide the service. They receive only the information required for their function and are subject to their own contractual and privacy obligations. Payment-card details are handled by the payment processor and are not stored by YooVendo.

Retention and deletion

We keep information while an account is active and as reasonably required for operations, security, dispute resolution, tax, legal, suppression, and audit obligations. Suppression records may be retained to prevent future unwanted contact. Customers may request account deletion, subject to records we must retain.

Security

YooVendo uses access controls, encrypted secrets, signed service requests, audit events, least-privilege mailbox scopes, self-tests, and monitoring. No online service can guarantee absolute security.

Your choices

Recipients can use the unsubscribe link in a campaign message. Customers may update account data, pause or stop sending, turn optional inbox filtering off, restore messages moved by YooVendo, disconnect a mailbox, or request access, correction, export, or deletion by contacting support@yoovendo.com. The current package has no automatic renewal; any original legacy subscription remains governed by its original terms.

United States release

The current commercial release is intended for United States businesses. It is not directed to children under 13.

Changes and contact

Material changes will be posted here with a revised effective date. Questions or requests may be sent to support@yoovendo.com.